Find out how to register at our practice and read other important information for patients.
Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Anti-discrimination policy
At Latymer Road Surgery we exercise an anti-discriminatory policy whereby each of our patients are treated equally irresprective of ethnic background, gender, sexual orientation, age or disablility. We welcome any ... [continue] Anti-discrimination policy
Complaints and compliments
To make a complaint please write to the Practice Manager at the surgery who will ensure that your complaint is investigated thoroughly and as quickly as possible. They will send ... [continue] Complaints and compliments
Consent Protocol
Consent to treatment is the principle that a person must give permission before they receive any type of medical treatment, test or examination. This must be done on the basis ... [continue] Consent Protocol
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the online patient registration ... [continue] How to register
Named GP
All patients at Latymer Road Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient confidentiality
Every person who works for the NHS has a legal duty to ensure that patient information is kept confidential. We at Latymer Road Surgery take this very seriously and ensure ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Patient transport booking
If you are unable to travel by public transport and do not your own mode of transport to attend an outpatient appointment at one of the hospitals, please contact the ... [continue] Patient transport booking
Practice boundary
Please use the map below to see if you live within our practice boundary.
Privacy
As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled in ways ... [continue] Privacy
Referral tracking
If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system. You will receive a letter ... [continue] Referral tracking
Safeguarding children
Our primary care team is committed to safeguarding children across the organisation. The safety and welfare of children who come into contact with our services either directly or indirectly is ... [continue] Safeguarding children
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 20th January, 2023
