To request an urgent appointment for today or tomorrow (Monday to Friday)
- Use an online form to request an appointment between 8-4 Monday to Friday. We aim to respond to all consultations within 48 hours and if the clinician feels it is necessary to contact you as a priority, we will be in touch sooner.
- Phone us Monday to Friday, 8am to 6.30pm.
- Visit the surgery and speak with a receptionist to request an appointment who will submit an e-consult lite on your behalf. We are open Monday to Friday, 8am to 6.30pm.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
If you have submitted an online consultation, there is no need to call the practice to check we’ve received your request, please be assured we will contact you.
To request a routine appointment in the next 7 days
- Use your NHS account (on the NHS website or in the NHS app).
- Use an online form to request an appointment between 8-4 Monday to Friday. We aim to respond to all consultations within 48 hours and if the clinician feels it is necessary to contact you as a priority, we will be in touch sooner.
- Phone us Monday to Friday, 8am to 6.30pm.
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm.
- Use the NHS App to book a screening test or vaccination.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
- Use your NHS account (on the NHS website or in the NHS app).
- Please call the practice on 020 8807 5363.
If you need help when we are closed
If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.
For urgent medical advice between 6.30pm and 8.00am weekdays, or during weekends and Bank Holidays, use NHS 111.
For children under 5 phone 111.
For people aged 5 and over go to the 111.nhs.uk website.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
