You can use online services at the surgery to book an appointment, order a repeat prescription, get a sick certificate, get test results, ask about a non-urgent medical problem and view your medical record.
Which online service to use?
There are different online services for different tasks.
eConsult
Use your eConsult account on the eConsult website to:
- Ask a question
- Complete an online form to ask about a non-urgent medical problem
- Get information on self-care and community services
- Request a sick note
See below in More about eConsult for more information about this service.
Your NHS account
Use your NHS account (on the NHS website or in the NHS app) to:
- Book or cancel a routine appointment (call the surgery for an urgent appointment)
- Order a repeat prescription
- Get your test results
- View your medical record
See Registering for online services on how to register for this service..
Registering for online services
To register for online services, so you can book appointments, order medication and view your medical record please go to the NHS website.
More about eConsult
Use an online form on eConsult to tell us about a medical problem or ask an admin question.
We aim to respond to all consultations within 48 hours and if the clinician feels it is necessary to contact you as a priority, we will be in touch sooner.
If you have submitted an online consultation, there is no need to call the practice to check we’ve received your request, please be assured we will contact you.
eConsult should not be used for any medical problem that you think is an emergency, including a worsening infection.
